Privacy Policy Agreement

Depending on your medium of interaction with Alpha Services, we collect various types of information from you, as described below. Personal/Contact details (name, date of birth, passport information or other identification information phone number, email address, postal address, or mobile number), Biometric information (fingerprints, facial recognition, or voice recognition) or Information about your family and social circumstances (such as dependents, marital status, next of kin and contact details) will be collected on the bank mobile banking applications, social media, calls, SMS or interactions with our relationship management officers during account opening or account update. Transactional details will be requested when payment is made or when payment-related complaints are made. Also, visual images and personal appearance (such as copies of passports or CCTV images) will be requested for when there is a complaint made against the bank’s application or services rendered. Medical information (results of urine, blood, and X-ray analysis), Education and employment information will be requested from new staff during the onboarding process. Financial information (bank account number, debit card numbers, financial history) including information you provide to deliver payment initiation services and account information services regarding accounts you hold with other providers.

CONDITION FOR PROCESSING PERSONAL DATA

Alpha Fundify personnel or any third party acting on its behalf shall only process your personal data if at least one of these conditions are met:

  • Consent: this refers to any freely given, specific, informed, and unambiguous indication through a statement or a clear affirmative action that signifies your agreement to the processing of your Personal Data by Alpha Online Banking. Alpha Online Banking does not intend to seek consent that may engender direct or indirect propagation of atrocities, hate, criminal acts, and anti-social conduct.
  • Contract: processing is necessary for the performance of a contract or entering into a contract at your request. Legal obligation: processing is necessary for compliance with a legal obligation to which Alpha Fundify Bank is subject. Vital interest: processing is necessary to protect your vital interests or those of another natural person. Public interest: processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in Alpha Fundify.

Reheaders to this privacy policy without notice

This Privacy Policy is dynamic. It will continually change. You may not assume that it remains the same and you agree to check the policy each time you visit the site for changes. Unless, in the sole opinion of the website, this policy changes so drastically as to suggest a posted notification on the site or via email, you will receive some notification of changes to this Privacy Policy, under any circumstances, does this site promise notification. Your continued use of this site always evidences your acceptance of the terms this Privacy Policy or any modifications.

Terms and Conditions Agreement

This website is operated by Alpha Fundify. Throughout the site, the terms “we”, “us” and “our” refer to Alpha Fundify . Alpha Fundify offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.

General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.

Most companies restrict liability for:

To Outline Policies and Avoid Abusive Behavior

You may direct questions, comments or reports to:

helpdesk@alphafundify.com

Reheaders to this Teams & Condition without Notice

This Privacy Policy is dynamic. It will continually change. You may not assume that it remains the same and you agree to check the policy each time you visit the site for changes. Unless, in the sole opinion of the website, this policy changes so drastically as to suggest a posted notification on the site or via email, you may receive some notification of changes to this Privacy Policy but, under any circumstances, does this site promise notification. Your continued use of this site always evidences your acceptance of the terms this Privacy Policy or any modifications.

Cookies

This website uses cookies so that we can provide you with the best user experience possible. Cookie information is stored in your browser and performs functions such as recognising you when you return to our website and helping our team to understand which sections of the website you find most interesting and useful.

Necessary

Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.

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